So if you really want movement on any complaints I guess that would be the best way.I would have given a 5 star review because the product was nice and high quality in my opinion. We reached out multiple times via customer service over a 2-3 week span, with no real results.I submitted a bad review via google, and they resolved the issue of the one missing piece within 2 days. I would imagine that many of their packages end up being damaged and damaging the stair case materials.Once assembled the stairs looked great and the quality was better than expected.We ended up being short one very small piece (1 single baluster cup) so we couldn't finish the stair case and get it inspected for our permits as planned. They probably should be using liquid foam spray when shipping to better protect the product. recommend anyone that ordered a spiral staircase frequently check the status once shipped via a phone call, because they wont update you if they are behind schedule on your shipment delivery.They could do a better job of packaging the stairs, it came in a very large box and the box was completely smashed, luckily there wasn't any damage to the stairs. The order process was a good experience and the sales person was helpful and responsive to all our questions.The freight company that they contract through wasn't very good at communicating that they were behind schedule. It was a mixed bag when it came to Paragon. So don’t wait – make the switch to wooden steps today and give your home a look that will last for years to come! With our wide range of options and unbeatable prices, you won’t be disappointed. With wooden steps, your dream home can become a reality.Īt Paragon Stairs, we guarantee you’ll find the perfect wood staircases that fit both your style and budget. So why wait? Get the perfect wood staircase for your home now and make a statement with Paragon Stairs. With customizable safety features like handrails and wide treads, you never have to worry about slips and falls. The warmth of the wood and its inviting aroma will make your home feel even more special.Īnd don’t forget about safety! With Paragon Stairs, you can rest assured that each wooden step is not only stylish, but also completely safe for your family to use. And when it comes to indoor wood steps, you can’t go wrong. Whether you’re looking for something sophisticated and chic or you prefer something a bit more rustic, you’ll be able to find the perfect wood stair design that fits your style. From traditional hand-crafted styles to sleek modern designs, Paragon Stairs has a wide range of wood stair options to choose from. Its classic look and natural charm can transform any home in no time – your guests won’t believe their eyes! Plus, thanks to advances in technology, wood steps are now more durable than ever. It’s easy to see why wood is such a popular choice for staircases. ![]() With over a dozen available wood species, Paragon’s wooden steps will surely turn heads and provide an elegant feel that is unmatched by other materials. ![]() Looking for a real showstopper? Wood staircases from Paragon Stairs can take your home to the next level.
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